Is the Coventry and Warwickshire Mental Wellbeing Line right for me?

The Mental Wellbeing Line is a telephone service for Coventry and Warwickshire residents commissioned by local authorities and supported by the NHS.

It is one of several telephone services providing different levels of mental health support across both Coventry and Warwickshire. All are commissioned services and are either NHS or voluntary-sector operated.

It is very important that individuals access the best support based on their current needs and we hope the explanation below helps you to understand the differences between each service.

This service aims to help people before crisis: before their needs escalate and become more serious.

This is a non-clinical service.

If you are:

Feeling low, anxious, or stressed

Having a difficult time coping, and

need to talk to someone in confidence to find the right service

Coventry and Warwickshire Mental Wellbeing Line provides:

Connection, advice, information and signposting to other services

24 hours a day, seven days a week, 365 days a year service

Call 0800 616171 to speak to one of our friendly and compassionate advisors.

Mental health support from Coventry and Warwickshire Mental Health Access Hubs

Call 111 and select ‘mental health option’

You can speak to experienced staff if you need urgent help and are

In mental health distress and feel unable to manage

Feeling highly anxious, having panic attacks or flashbacks

Having extreme thoughts, feeling suicidal, or self-harming

Coventry and Warwickshire Mental Health Access Hubs Crisis Support is available for

Urgent help for a mental health condition

Immediate support and advice

A professional assessment of your needs

Access to a multi-disciplinary team of professional NHS staff and clinicians.

24 hours a day, seven days a week, 365 days a year.

Alternatively, for health and care professionals, people currently in NHS mental health services, or those who feel they need mental health support but are not in crisis, call 08081 966798

Safe Haven Coventry and Warwickshire

Out-of-hours, friendly, non-clinical crisis support every day between 6p–11pm for adults aged 16+.

T: 024 7601 7200
E: support@cwsafehaven.org.uk
W: https://cwsafehaven.org.uk/